FREE CONNECTION SERVICE

Electricity


  • Checkmark Easy & Free Connection Service
  • Checkmark Choose Your Own Energy Plan
  • Checkmark Top Australian Energy Providers
  • Checkmark Connect Through the HOOD Chatbot 24/7
  • Checkmark Connect in 1 Call (9am-5pm, Monday-Friday)

HOOD.ai

Choose your own Energy plan from top Australian providers with the HOOD Chatbot.

Sort out your connection in your own time and we'll do the rest.

 

Our Providers

Connect your electricity in 3 simple steps

Step 1. Choose your prefer way to connect

Connect Through The HOOD Chatbot
Available 24/7. Use the HOOD Chatbot to organise your utilities like electricity, gas and more, right from your Facebook Messenger Logo 2 Facebook Messenger app.

HOOD CHATBOT


Connect In One Phone Call (1300 242 824)
Speak to one of our friendly connections specialists in Melbourne, available 9 am to 5 pm (Mon-Fri).

GET A CALLBACK

Step 2. Choose a plan

Select the plan you'd like to use for each of your services.

Hood Chatbot (Facebook Messenger)

Step 3. Provide your details

Provide your details and complete your connection through the HOOD Chatbot faster than it takes you to make a coffee, or let us handle it over the phone in one call. 

Get your Electricity connected in your new home, across Australia.

HOOD offers two options to connect your electricity: over the phone and through the HOOD Chatbot. If you'd like to speak to a human, our call centre in Melbourne is available during business hours, and if you'd like to sort your connection out in your own time the Chatbot is available 24/7.

We'll do our best to find a suitable plan within your price range from one of the providers on our panel. Once you've selected a service, we'll grab a few details from you, and you're done! We'll take care of setting up your electricity service with your provider and you can get back to moving.

  • Connecting electricity to your new home

  • How soon can I get connected?

  • Moving from interstate?

How to connect electricity to my new home?

Spent hours searching online and waiting on hold trying to find the right provider? We're here to do the work for you.

HOOD is totally FREE to use. Just give us a call, check out the HOOD Chatbot or get us to give you a call back.

How soon can I get connected?

To minimise cost and hassle it's best to organise your electricity connection at least before its time to move.

If it does slip your mind, then HOOD might still be able to help. In most cases HOOD can arrange a same-day connection if your request is submitted before 11 a.m. on a day. Restrictions based on the area of your connection and additional fees may apply.

Moving from interstate?

If you're moving from one state to another, you'll need to pay attention to differences in regulations, prices and billing protocol.

Some states like Queensland and Western Australia have energy regulations that allow the government to determine the prices and providers, while others run through full retail competition. This means that depending on where in Australia you're moving, you could be entering an energy market with far more or far fewer retailers than you're used to.

MOVING TIPS

Moving interstate

When moving interstate, it's important to know that your current utility providers may not offer plans for your new address.

More FAQs
Termination fee

You may need to pay an early termination fee if you take this opportunity to change energy providers.

More FAQs
Moving day

On moving day, write down your meter reading to ensure you've been charged the correct amount on your first bill.

More FAQs

Connect your Electricity, Gas & more.

Simply fill out this form and one of our friendly staff will contact you shortly. It's just that easy!

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The one-stop shop for your move