Our Service

Electricity

How do I connect electricity through HOOD? How long will it take? Does HOOD do same-day and urgent connections?

Gas

How do I connect gas through HOOD? How long will it take? Do I need a gas connection? What kind of gas do I need for my home?

Water

How do I connect water through HOOD? How long will it take? Where does my water supply come from?

Movers

How do I book moving services through HOOD? What kind of moving services can HOOD connect me with? How do I get HOOD to find a moving quote for me?

Internet

How do I connect internet through HOOD? How long will it take? What kind of internet connection do I need? What kind of internet package is suitable for my household usage?

Chatbot

What does the HOOD chatbot do? Why would I use a chatbot to organise my move? Which services can I arrange through the chatbot? How does the HOOD chatbot work? Chatbot_Purp

Testimonials

Denise L.

★★★★★

Moving house is stressful, so when we had a hiccup in our electricity/gas connection (100% our fault) I called Hood with trepidation to explain what we had done. Within a few minutes we had a friendly interaction, a resolution and seamless connection on moving day. Thank you Hood, for terrific service.

Chandramouli M.

★★★★★

Thanks to Melissa who handled my account transfer so smoothly and professionally- Best customer service experience I have had in many years across a variety of service industry - Hope the company maintains similar service in the future.

Allan G.

★★★★★

Moving into a short term rental has been rather challenging. After finding a place, the lovely ladies from Hood gave me a call and sorted electricity, gas and telephone connections. It was so easy and done quickly with patience and support. Thank you for your help.

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