HOOD for good

When you successfully connect your electricity through the HOOD Chatbot, we donate $50 to Mission Australia. That money goes to helping Australian families get out of tough living situations, and into permanent accommodation.

Make your move mean more when you move with HOOD.

Mission Australia Helps

Vulnerable Australians towards independence by providing support for

  Children, youth, families & communities

  Homelessness & social housing

  Mental & physical health

  Disability inclusion

  Job, skills & training

  Financial & legal

Make a lasting difference
in someone’s life

Whether it’s moving into your forever home, moving for a new job, getting a change of scenery in a new suburb or moving in with your new bestie, it’s a monumental occasion worth sharing.

And while you're going through exciting life changes, we want to turn your move into something good for vulnerable families and individuals in our communities to help them settle into stable accommodation. Your move can mean more. When you use HOOD, YOU can help Australians in need move towards independence.


of our population lives below the poverty line ACOSS, Poverty in Australia, 2023.               


Australians got help from homelessness services in 2021 -22 ACOSS, in Australia.

Age 25 to 34

are the largest homeless age group in 2021, in Australia. 

What our
customers say


Moving house is stressful, so when we had a hiccup in our electricity/gas connection (100% our fault) I called Hood with trepidation to explain what we had done. Within a few minutes we had a friendly interaction, a resolution and seamless connection on moving day. Thank you Hood, for terrific service and for supporting Mission Australia     

Denise L.
Google Review


Hood's service is outstanding, and it has exceeded my expectations in every way. I would highly recommend your company to my family and friends. I recently had my NBN, Electricity and Removalist service done and I couldn't be happier with how fast and easy it is.                                                                                                                                                                

Charlene M.
Google Review


Had HOOD contact me regarding the connection of electricity recently after an enquiry was made. Melissa was professional, friendly and able to answer all my questions. It was an easy transaction to complete where I felt confident the connection will go ahead on time without any glitches. Thanks and look forward to further transactions in the future.

Pana K.
Google Review


I recently had the pleasure of connecting electricity through HOOD and customer service officer Melissa. From enquiry to connection approx. 24hours which was great and Melissa made the process clear and simple to understand. A big well done Melissa and HOOD for customer service. Thanks                                                                                                           

Robert M.
Google Review

Our donation to Mission Australia is already in good use!

Jane* and her two-year-old son had finally found an apartment to move into, but work was scarce during the COVID19 lockdowns.Jane wasn’t able to afford a moving service, and restrictions meant that she would have to organise the whole move all on her own.With a little help from HOOD, Mission Auastralia was able to pay for Jane to hire a moving truck and a couple helpers to get her and her son settled in their new home. (*Names have been changed to protect identities)