Contact Us

We value your feedback on our website and services.

Kindly utilise the form below to share your thoughts with us and let us know how we can improve.


1300 242 824
Service Hours: 9:00-18:30 AEST (Monday - Friday)

Chatbot (Facebook Messenger Facebook Messenger Logo 2)

Do you know there is another easy way to connect your electricity and gas without a phone call? The HOOD Chatbot is a unique product that we proud of which can get you connected through Facebook Messenger in minutes! Want to learn more? Click the button below.

Service Hours: 24 / 7

What our
customers say


Hood's service is outstanding, and it has exceeded my expectations in every way. I would highly recommend your company to my family and friends. I recently had my NBN, Electricity and Removalist service done and I couldn't be happier with how fast and easy it is.                                                                                                                                                                

Charlene M.
Google Review


Had HOOD contact me regarding the connection of electricity recently after an enquiry was made. Melissa was professional, friendly and able to answer all my questions. It was an easy transaction to complete where I felt confident the connection will go ahead on time without any glitches. Thanks and look forward to further transactions in the future.

Pana K.
Google Review


My real estate agent told me to expect a text from this company, which I received shortly after my lease was confirmed. I followed the prompts and got my electricity and gas set up so quickly. Would recommend.                                                                                                                                                                                                                                                                      

Grace M.
Google Review


I recently had the pleasure of connecting electricity through HOOD and customer service officer Melissa. From enquiry to connection approx. 24hours which was great and Melissa made the process clear and simple to understand. A big well done Melissa and HOOD for customer service. Thanks                                                                                                           

Robert M.
Google Review