Welcome to HOOD

HOOD is your all-in-one moving platform. The place you go when you're starting a new adventure. Think 'Airbnb' but for moving.

Through our chatbot, you can connect your utilities, internet, book movers, calculate your moving costs, get reminders for your move and even do some good for vulnerable Australian families.

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Energy Australia
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Origin Energy
Powershop
Sumo Energy
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Phone Popout Origin and Energy Australia. Chatbot connect electricity and gas through Facebook Messenger

Who are we?

We are a tech company focused on changing the moving home industry.

Moving is one of the most stressful & essential parts of people's lives. As technology has improved, the moving industry has lagged behind and has been dying for an upgrade.

That's where we come in. Our CEO Tommy Fraser, inspired by other category disruptors like Airbnb and Uber, decided to start HOOD's moving home revolution.

Blending decades of experience in the moving home & energy industries as well as a passion for technology, that idea became HOOD & the HOOD Chatbot was created.

Established in Melbourne in 2017

HOOD successfully test-launched in the USA (San Francisco and Austin) in 2019. Due to COVID-19 our plans had to change, but we managed to launch in Australia in 2021.

Today, HOOD is redefining the way people across Australia move home.

MA Logo
Our goal is to establish a successful and transparent business model that not only shares profits with stakeholders but also the community.

That's why we're proud to partner with Mission Australia as well as our energy suppliers and removalists to ensure giving back to the community & doing good is embedded in our business model.

By introducing HOOD chatbot, we're able to provide a free one-stop-shop utility and moving services to Australians.

This model allows us to bring new customers to our energy partners and donate $50 to Mission Australia for every successful electricity connection completed through the HOOD chatbot. Mission Australia then uses this to help provide housing support for vulnerable Australians.
Our People & Our Values
HOOD is made up of people from all walks of life, and it's important to us that we maintain that quality. We know that having a diverse set of people means we gain greater access to experience from different intellectual, cultural and spiritual backgrounds.

We believe this is one of our greatest strengths and that it is a value worth adhering to. That means we commit to respecting and celebrating all people regardless of race, religion, gender, sexuality, neurodivergence or any manner of immutable (unchangable) characteristic.

PEOPLE

Meet our team

Tommy Fraser

Tommy Fraser

CEO & Founder

Atikur Rahman

Atikur Rahman

CTO

Matthew Gray

Matthew Gray

GM - Real Estate

    Maggie Zhang

    Maggie Zhang

    Commercial Manager

    David Francis

    David Francis

    GM - Operations

    Nick Elliss

    Nick Elliss

    Marketing Manager

      Candice De Beer

      Candice De Beer

      Finance Manager

      jennifer_2_480

      Jennifer Schiana

      Community Manager

        Tommy Fraser

        Tommy Fraser

        CEO & Founder

        Atikur Rahman

        Atikur Rahman

        CTO

        Matthew Gray

        Matthew Gray

        GM - Real Estate

        Maggie Zhang

        Maggie Zhang

        Commercial Manager

        David Francis

        David Francis

        GM - Operations

        Nick Elliss

        Nick Elliss

        Marketing Manager

        Candice Beer

        Candice Beer

        Finance Manager

        Jennifer Schiana

        Jennifer Schiana

        Community Manager

          What our
          customers say
          MORE TESTIMONIALS            →


          ★★★★★

          Hood's service is outstanding, and it has exceeded my expectations in every way. I would highly recommend your company to my family and friends. I recently had my NBN, Electricity and Removalist service done and I couldn't be happier with how fast and easy it is.                                                                                                                                                                

          Charlene M.
          Google Review

          ★★★★★

          Had HOOD contact me regarding the connection of electricity recently after an enquiry was made. Melissa was professional, friendly and able to answer all my questions. It was an easy transaction to complete where I felt confident the connection will go ahead on time without any glitches. Thanks and look forward to further transactions in the future.

          Pana K.
          Google Review

          ★★★★★

          My real estate agent told me to expect a text from this company, which I received shortly after my lease was confirmed. I followed the prompts and got my electricity and gas set up so quickly. Would recommend.                                                                                                                                                                                                                                                                      

          Grace M.
          Google Review

          ★★★★★

          I recently had the pleasure of connecting electricity through HOOD and customer service officer Melissa. From enquiry to connection approx. 24hours which was great and Melissa made the process clear and simple to understand. A big well done Melissa and HOOD for customer service. Thanks                                                                                                           

          Robert M.
          Google Review
          Hood's company logo is in purple colour
          Utility & Internet Connections

          HOOD provides access to top Australian electricity, water, gas and internet providers allowing you to choose your own plan with no hidden costs or lock-in contracts. Let us support the stresses of moving home and arrange your connections for you. 

          Hood's company logo is in purple colour
          Removalists

          Comparing your nearby well-reviewed removalist companies online? In less than 5 minutes the HOOD chatbot can generate a quote for your move and book a removalist in your area for you. It's just that easy!